History

Quality Express Shipping opened its doors in 2003, bringing with it years of experience from the shipping industry. Once with a company that handled Tradeshow shipments exclusively, the founder of Quality Express Shipping was determined to provide better service, pricing, and communication to his clients. His Christian based ethics also were a factor in separating from a company that had been his livelihood, and he went out on a limb in order to offer clients an ethical and honest shipping company they could trust.

Our representatives come from different paths, but all come from the packing, shipping, and trucking industry. With all this experience behind them, they are able to anticipate the client's needs, and offer them advice on how they can save money and still receive excellent service.

Our policy has always been to put the needs of our clients before our own. If we can save you money by redirecting you to another carrier, or another service level, we will, in the hopes that our honesty and integrity will be remembered and passed along.

Personalized Service - To us you are not just another number. We get to know you personally, like a member of our own family. We learned long ago that the freight industry is no different than any other: good business is based on a trusting relationship.

Guaranteed Pricing - There's nothing worse than looking at your freight bill after you've agreed to pay for something, only to realize you didn't get the price that was quoted. If you have provided accurate shipping information, we GUARANTEE your invoice will match your freight quote.

Great Shipping Rates Outbound or Inbound - Quality Express Shipping offers great rates outbound as well as inbound. Our extensive carrier base allows us numerous options for nearly every shipping lane Nationwide.

Coverage for any type of shipment - At Quality Express Shipping, we've taken the guesswork out of which freight carrier to use for which shipment. If your shipment is Outbound, Inbound, LTL, full Truckload, Flatbed, Tradeshow, Air Ride, Next Day, Ocean Freight, etc. we'll cover it all every day of the year!

Pre-Printed Bill of Lading and Shipping Labels - Quality Express Shipping provides all of your paperwork for each shipment. One form, one invoice, one company for all your shipping needs, thus eliminating extra paperwork and confusion for you, our clients.

You always get a live person - We promise that you will never get caught up in a computer prompted answering system. Our phones are always answered by a trained shipping professional, ready to assist you in any way they can.

Integrity - We believe in the adage "Do unto others..." which is why we adjust your shipping invoice accordingly if for any reason our freight costs are reduced.

Prompt and Courteous Service - We always strive to provide our customers with the utmost possible service a freight company can offer. However, there are times when life's demands outweigh our staff's abilities and your freight quote is delayed. In the event you do not receive a prompt freight quote or courteous service, please feel free to call or write us with any suggestions you may have.